Answers to frequently asked questions by supporters, sponsors and charities.
Let us tell you a little bit about us TOP
Our vision is to create a new caring economy whereby the process of everyday living creates benefits for people in need, community causes and the environment. We are also committed to making it easier, more efficient and more rewarding for people to contribute to these causes.
Our objective is to grow the overall donation pool available for distribution amongst not for profits by increasing the participation in fundraising by businesses and households alike, reducing the cost of raising these funds and by making ‘giving’ part of as many everyday transactions as possible.
Create a Supporter Page TOP
Create positive change and make a difference by creating your own Supporter page for a charity or cause you care about. Click here
Help a friend make a difference TOP
Remember you can support your friends, family, co-workers or just someone who has inspired you by donating directly to their charity through your friends Supporter Page. Click here
Spread the Word TOP
The more people you tell about Everyday Hero, the bigger the difference we can make. Every little bit helps so tell your friends how they can make a difference through their everyday actions.
How does my charity join EDH? TOP
Joining is easy. Simply click on the link and fill in a few contact details. We’ll be in touch to send you a copy of our terms and conditions.
What are the benefits? TOP
Everyday Hero offers:
Credit Card donations
We take a small 5.0% administration fee from the gross donation made to your charity. We also pass on a processing fee that varies dependent on your payment type. (VISA/Mastercard and AMEX)
We charge partner charities a yearly hosting fee of $150 plus GST.
|Donation to Charity||$22.99||$22.9075|
What is the process ensuring all funds donated go to my charity? TOP
All charities will be provided with the ability to reconcile all deposits with reports detailing all donations made. Charities can access this information through a password protected account to manage reports and file downloads.
All money is initially deposited into Everyday Hero’s agency account which is fully audited by Carthills Chartered Accountants.
What forms of payment do you we accept? TOP
We accept the following payment methods: VISA, MASTERCARD, AMEX.
Everyday Hero uses the latest industry encryption technology to protect your details during all transactions. For credit card donations, you will be charged straight away when you donate. EVERYDAY HERO will be the name which will appear on your statement.
Can I Donate direct to a charity or cause? TOP
Yes. Search for your preferred charity here. When you find the charity you would like to support, click through to their charity profile, then click the “Donate Now” button and follow the steps to donate.
What do you do with the money I've donated? TOP
Everyday Hero has a secure, fast, real time payment processing service. That means your payment is processed immediately and all funds less fees are deposited into charity accounts every 14 days.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Is it safe to use my credit card over the internet? TOP
Yes, it is extremely safe.
When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet. Your credit card number is removed from our on-line server.
Feedback, suggestions – Contact Us TOP
We love to get your feedback on ways we can improve Everyday Hero. Click here